Inquiries and Order Requests
Call us Monday through Friday at 573.692.2131 during the hours of 8AM to 5PM CDT and speak with someone directly to place an order. You will receive information in writing, via email, documenting the call and the order.
Send us an email to email@example.com listing your orders or inquiries and we will respond to you within 24 hours.
Purchasing and Pricing
The pricing is shown on the description of each item. The price does not include shipping or taxes, which are included in the final balance of your order.
A deposit is required to initiate the production of each order. The deposit amount is 50% of the purchase price of the piece. Deposits are non-refundable. Receipt of the deposit indicates acceptance of Thomas Lowry, LLC's pricing and delivery schedule. Payment of the final balance is required to schedule a ship date for all orders. Thomas Lowry, LLC accepts MasterCard, VISA and Discover credit cards. We also accept payment by check.
At the time of order, Thomas Lowry, LLC will provide you with an estimated shipping date based on the date on which the deposit is received. As each order is custom built, production time fluctuates with order volume. The typical lead time is 10 to 12 weeks. Shipping time will fluctuate from 5 to 10 days depending on where you are in the continental USA or Canada.